Shipping Policy

Domestic delivery (Germany)
Dispatch costs (inclusive of legally applicable VAT)

Shipping costs:
Free shipping for all orders over €60,00 inkl. VAT.
€ 8,90 to all countries for orders under €59,99 and less

Deliveries to foreign countries:
In addition to domestic German deliveries, the following countries can place orders in our EU Webshop:
Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia,  Spain, Sweden

Shipping costs:
Free shipping for all orders over €60,00 inkl. VAT.
€ 8,90 to all countries for orders under €59,99 and less

Tax rates:
All product prices shown include a 19% VAT, based on the current German tax rate. Local taxes are still applicable and the final price will be calculated at checkout after entering your shipping country.

 

Delivery periods
Delivery of goods in Germany 2-5 business days, for deliveries to other European countries delivery 3-10 business days from conclusion of contract. Deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options
- Payment via credit card
- Payment via PayPal



Further details on payment
If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.


In case of questions, please contact us at eusupport@twelvesouth.com.