Shipping Policy

Domestic delivery (Germany)
Dispatch costs (inclusive of legally applicable VAT)

Shipping costs:
Free shipping for all orders over €60,00 inkl. VAT.
€ 8,90 to all countries for orders under €59,99 and less

Deliveries to foreign countries:
In addition to domestic German deliveries, the following countries can place orders in our EU Webshop:
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia,  Spain, Sweden

Shipping costs:
Free shipping for all orders over €60,00 inkl. VAT.
€ 8,90 to all countries for orders under €59,99 and less

Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 - 5 days, for deliveries abroad within 3 - 10 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options
- Payment via credit card
- Payment via PayPal



Further details on payment
If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.


In case of questions, please contact us at eusupport@twelvesouth.com.